You will be responsible for analysing, prioritising and resolving customer support Incidents which may be application, data or system related.
The primary duties of this job comprise:
The role also includes the following additional responsibilities:
The qualities we are looking for include:
Knowledge of financial trading and market data would be useful, as would general understanding of Linux and AWS, but this is not essential.
You may have a software development, system or database administration background but will be keen to move to an application support role with a broader knowledge base. Our specialist applications are varied and you will need to acquire a general understanding of the underlying business processes and data structures.
Sinara is a well-established London-based software house providing software development services and software products to exchanges, financial institutions and market data vendors. We combine strong technical expertise with a pragmatic, flexible approach to deliver and support business-critical IT systems. We are based just south of Tower Bridge and are well located in the thriving Bermondsey district with excellent transport links including quick and easy access to London Bridge.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, age, religion or belief, sexual orientation, or relationship status.
Please send your CV, along with a covering letter and your salary expectations to recruitment@sinara.co.uk and our recruitment team will be in touch.
Please use the following subject line for your email:
Application Support Analyst
Note to Recruitment Agencies:
Sinara does not seek or acknowledge unsolicited Agency actions.