We are dedicated to producing sustainable, extensible software that will stand the test of time. Every solution is built with ongoing support and management in mind.
Some businesses, particularly start-ups, have limited access to internal IT resources. Sinara has hosting, management and support packages to suit all needs. Sinara engineers can support client IT teams or fully manage client applications, seven days a week, every day of the year.
Fully outsourced software is built, hosted and managed by Sinara. Clients receive regular scheduled updates.
Managed Sinara-built software is hosted by clients in the cloud and the installed system is kept running on a day-to-day basis with proactive monitoring and management.
Supported software is designed and built by Sinara and hosted and managed by the client’s own IT function. Sinara provides third line support.
Pricing is based on the level of management and the amount of support needed for the application.
For complex, business critical systems that support important business operations or compliance and downtime isn’t an option.
Silver support is for important but perhaps less complex operational systems that are integral to streamlined flow of trades and data.
This package is perfect for important but not mission critical systems when issues can wait until normal working hours.
Clients receive monthly stats showing performance, uptime, tickets raised and closed, and SLAs met.
Sinara employ dedicated full-time support professionals and have engineers on-call to contribute to case investigation and resolution.
Failover and redundancy are built into all outsourced and managed Sinara solutions.
Permissions management, and conditional access is managed via MFA built into Sinara software.
Sinara has deployed and managed hosted solutions at the InterXion data centre in London for many years.
Sinara can deploy our cloud-ready software solutions onto AWS, Microsoft Azure or Google Cloud.